FAQs

Special Diets?

We are happy to meet most dietary requirements, please advise at time of booking.

Catering for small functions?

Yes we are available for intimate functions, high teas and vow renewals.

Pets?

As much as we love pets, we are unable to allow them.

Smoking?

Strictly no smoking inside, or within the immediate surrounds. Breach of this policy will incur a cleaning fee of $250, billed to the credit card supplied when booking.

Deposits and Payments?

At time of reservation, full payment is required to secure your booking. We accept Mastercard and Visa. Please contact us for details, should you prefer to direct deposit. If reservation is made less than 7 days before arrival, then full amount is payable on booking. Payment by credit card will attract a 2.5% surcharge.

Cancellations and Refunds?

If cancellation occurs more than 14 days prior to arrival date, the deposit is refundable less $50 administration fee. If cancellation occurs less than 14 days, we will endeavor to re-book the accommodation. If we are successful in re-booking, full payment/deposit will be refunded less $50 administration fee. If re-booking is unsuccessful, Allara will retain 50% of total booking and the balance will be refunded. Unfortunately if no-show, full payment will be charged.

Telephone and Internet?

As we offer free wi-fi to our guests, please note that there are no computers available for guest usage at our property. Telephones are not provided in guestrooms; however if you need to use our private phone, charges will apply.

Children?

As much as we love children, we have an “adults only (13+)” policy in order to ensure the peace and privacy of all our guests.

Laundry Services?

Available to guests, same day service. Wash, dry and fold at $10 per/load.

Packages?

At Allara, we are committed to making your stay a memorable one. If you have any special requests, we are happy to discuss and arrange. Your privacy and discretion is respected.

Mini Bar?

A non-alcoholic mini bar has been provided for your convenience.

Car Parking?

Off street car parking is provided. A set down area for wheelchair access has been provided.

Arrival and Departure Times?

Check-in is from 2pm, or earlier by arrangement. Check out is at 10am. Please advise at time of booking your approximate arrival time.

Gift Vouchers?

Yes, we have gift vouchers available for purchase. They make a delightful gift!